General FAQs

New Licensees (MDs, DOs & DPMs)

New Licensees (Allied Professionals)

Training Certificates

Verification - Letter of Good Standing

 

New Licensees (MDs, DOs & DPMs)

Q: Why am I unable to register on eLicense?

A: If you registered on eLicense a year before your license was set to expire you will need to reset your password. Go to https://elicense.ohio.gov, click “log in” and proceed to “forgot password” to receive a temporary password.

If your email address has changed, contact the licensure department to have it updated at:   med.renewal@med.ohio.gov.

 

Q: Why is my account not found even though I am already registered?

A: The username for your eLicense account is your email address. If it is not correct in the system, you will be unable to find your account. Contact the licensure department to update your email address at: med.renewal@med.ohio.gov

 

Q: What is the status of my application?

A: An initial review of your application is processed within 7 to 10 business days of receiving your application. The licensure team works diligently to complete these reviews as soon as possible. Once this initial review is performed, the checklist is updated and a list of any outstanding items will be emailed to you.

Please note, a few of the items on the checklist are for internal purposes only. The list is an overview meant to provide an idea of how many, and which, items are remaining before a final review toward issuance.

 

Q: What is the typical processing time of an application?

A: Typical processing time of an application is 60 days but it is not guaranteed. “Processing time” means from the time an application and fee are submitted to the time a license number is issued. Different factors go into the processing time such as, when the background check results are received and whether or not there is missing information. If you have any questions regarding the status of your application, please email the licensure department for assistance at: med.license@med.ohio.gov.

 

Q: A question in the Additional Information Questions section of the licensure application requires certified copies. How do I obtain certified copies?

A: You must contact the Clerk of Courts and/or the local police department where the incident(s) took place and specifically request certified copies of all records. If the Clerk of Courts and/or the police department do not have the records, you must request a letter on official letterhead certifying that the records are no longer available. Be sure the entity indicates a reason why no records are available.

 

Q: I have submitted the missing documentation to complete my application. Will I need to wait another month before I am Board approved?

A: Not necessarily. If you can prove your eligibility for the license at the time your application is submitted, you should be able to be conditionally approved at the next available meeting, even if your application is not complete.

 

Q: Can I be licensed if I have items of concern in my background?

A: You are required to submit to a FBI and BCI background check as part of the licensure application process. Final licensure eligibility based on your background is determined on a case-by-case basis during the application process; it cannot be determined prior to an application being submitted for licensure. It is your sole decision whether or not to enroll in school, pass the appropriate exam and apply for the license if there are items of concern in your background.

If you have any doubts as to whether or not to disclose an incident, it is always better to disclose it in your application. This policy applies to any section of the application. Examples include, but are not limited to, a job or name you held for a short period of time, a professional license related to the healthcare field or any incident(s) in your past. It is also very important to fully disclose any items pertaining to the “additional questions” section of the application and provide any requested supportive documentation.

 

Q: How do I verify my license?

A: The eLicense portal is the sole source of verifying the status of an individual license. The current status of your license (whether active, inactive, lapsed, etc.) is available online at: https://elicense.ohio.gov. For employers and payor plans to verify the status of your license, they will continue to go online for verification. A list of the licenses that you hold will be displayed under your personal information. It will contain your license number, status, issue date and expiration date.

You may also use the website for address updates, letters of good standing requests, online renewals, etc. This service is available 24 hours a day, 7 days a week.

(Pursuant to ORC 4731.071, the State Medical Board of Ohio shall develop and publish on its internet website a directory containing the names of, and contact information for, all persons who hold current, valid certificates or licenses issued by the Board under this chapter or Chapter 4730., 4760., 4762., 4774., or 4778. of the Revised Code. Except as provided in section 4731.10 of the Revised Code, the directory shall be the sole source for verifying that a person holds a current, valid certificate or license issued by the Board.)

 

 

New Licensees (Allied Professionals)

Q: I received my wall certificate in the mail. What does “Limited Practitioner” mean?

A: In Ohio, any Allied Professional (non-physician) licensee is considered able to practice a limited branch of medicine.

 

Q: I am licensed in another state as a massage therapist. How do I become licensed in Ohio too?

A: You must pass the MBLEx administered through the Federation of State Massage Therapy Boards (FSMTB) as the Board does not accept any exam previously administered through the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) and fulfill one of the following requirements:

  • At the time a licensure application is received, you must have a current and active massage therapy license, certification or registration issued in another state for at least the last five (5) consecutive years 

​      or

  • You must graduate from a massage therapy program that meets the minimum program requirements as outlined by Rule 4731-1-16 of the Ohio Administrative Code: codes.ohio.gov/oac/4731-1-16. If the massage therapy program from which you graduated does not meet the minimum requirements, you are required to graduate from an Ohio approved massage therapy program.

Please be aware CEUs and/or work experience do not count toward the minimum requirements.

In addition, you cannot combine hours and/or the length of time spent in a program from two (2) or more unapproved Ohio massage therapy programs to obtain the minimum curriculum requirements. A list of approved programs can be found by clicking here. It is up to the Ohio approved program to determine which credits, if any, will transfer from your original massage therapy program.

 

Q: What can and can’t I do if I am not licensed by the State Medical Board of Ohio?

A: Scope of practice questions can be answered by referring to the “Laws & Rules” tab of this website or by contacting your attorney.

 

Q: I took the state board massage therapy exam but failed. How do I become licensed in Ohio?

A: On January 24, 2012, the State Medical Board of Ohio stopped administering the licensing exam. Interested applicants must have passed the Massage and Bodywork Licensing Examination (MBLEx) administered through FSMTB (www.fsmtb.org) as the Board does not accept any exam previously administered through the NCBTMB and you must meet all the requirements for licensure under Ohio law before submitting an application for licensure.

Please be aware that even if you passed one part of the state administered exam, you must pass all parts of the MBLEx in order to be eligible for a license. Questions regarding the MBLEx, including study guides, must be answered by the FSMTB. 

Once you have passed the MBLEx, the steps for licensure can be found here: Massage Therapy Application Steps. The application fee for licensure is $150.00.  

 

Q: What is the status of my application?

A: Upon receipt of your application, an email confirmation will be sent to the email address that you used to register. If you have not received this letter, please be sure to check your spam folder.

An initial review of your application is processed within 7 to 10 business days of receiving your application. The licensure team works diligently to complete these reviews as soon as possible. Once this initial review is performed, a list of outstanding items will be emailed to you with directions on how to provide the requested information.

Also note, a few of the items on the checklist are for internal purposes only. The list is an overview meant to provide an idea of how many, and which items, are remaining before a final review toward issuance.

 

Q: What is the typical processing time of an application?

A: Typical processing time of an application is 60 days but that is not guaranteed. “Processing time” means from the time an application and fee are submitted to the time a license number is issued. Different factors go into the processing time such as when the background check results are received and whether or not there is missing information. If you have any questions regarding the status of your application, please email the licensure department for assistance at med.license@med.ohio.gov

 

Q: A question in the Additional Information Questions section of the licensure application requires certified copies. How do I obtain certified copies?

A: You must contact the Clerk of Courts and/or the local police department where the incident(s) took place and specifically request certified copies of all records. If the Clerk of Courts and/or the police department do not have the records, you must request a letter on official letterhead certifying that the records are no longer available. Be sure the entity indicates a reason why no records are available.

 

Q: I have submitted the missing documentation to complete my application. Will I need to wait another month before I am Board approved?

A: Not necessarily. If you can prove your eligibility for the license at the time your application is submitted, you should be able to be conditionally approved at the next available meeting, even if your application is not complete.

 

Q: Can I be licensed if I have items of concern in my background?

A: You are required to submit to a FBI and BCI background check as part of the licensure application process. Final licensure eligibility based on your background is determined on a case-by-case basis during the application process; it cannot be determined prior to an application being submitted for licensure. It is your sole decision whether or not to enroll in school, pass the appropriate exam and apply for the license if there are items of concern in your background.

If you have any doubts as to whether or not to disclose an incident, it is always better to disclose it in your application. This policy applies to any section of the application. Examples include, but are not limited to, a job or name you held for a short period of time, a professional license related to the healthcare field or any incident(s) in your past. It is also very important to fully disclose any items pertaining to the “additional questions” section of the application and provide any requested supportive documentation.

 

 

Training Certificates

Q: What is the status of my Training Certificate Application?

A: To check the status of your training application either contact your Ohio residency program or https://elicense.ohio.gov. You will need your username and password. They are located on the acknowledgement letter that was mailed to your Ohio residency program.

 

Q: How do I submit a change of address?

A: You can change your home address online at https://license.ohio.gov. You will need your username and password. They are located on the acknowledgement letter that was mailed to your Ohio residency program.

 

Q: How do I change my name on my Training Certificate?

A: Submit a copy of the legal name change document (marriage license, divorce decree, etc.) authorizing the name change. Please include a note indicating exactly how the name should appear on the training certificate.

 

Q: Will I receive a copy of my Training Acknowledgement letter or training license letter?

A: No. All correspondence is mailed to the Ohio residency program.

 

 

Verification – Letter of Good Standing

Q: How do I request a verification/letter of good standing?

A: Please go to: Online Verification of License

Follow the directions on each page of the application. You will not be required to submit forms when using the online verification process. ALL states/jurisdictions accept the State Medical Board of Ohio's verification/letter of good standing.

At the end of the process, you will enter your credit card information to make the payment. MasterCard, Visa and Discover are accepted. The processing fee is $50.00.

 

Q: How long does it take to process a verification/letter of good standing request?

A: Verification/letter of good standing requests are processed in order of date received. Due to the high volume of requests, processing may take up to 21 business days.

 

Q: How do I know that my verification/letter of good standing request has been processed?

A: Verifications of licensure are normally required to be mailed directly from one licensing agency to another. We ask that you contact the state(s) where you are applying for licensure approximately 30 days after you receive the confirmation email of your payment.

 

Q: Can my verification/letter of good standing be expedited?

A: No. All verification/letter of good standing requests are processed in the order that they are received.

 

Q: Can I call the Board to ensure that my online request was received?

A: No. The requestor will receive an email confirmation of the order which is proof of the Board receiving the request.

 

Q: What if I have a verification/letter of good standing form that needs to be completed?

A: Ohio does not complete other verification forms. All pertinent public information is contained in our verification letter and is accepted by ALL licensing boards, Canadian provinces and medical councils.

 

Q: Does Ohio utilize VeriDoc?

A: No. Ohio has its own online verification system. It is an online request site only. Verification/letter of good standing are sent via regular mail.

 

Q: I trained in Ohio prior to July 1, 1999. What do I do?

A: If the state you are applying to requires documentation of your training in Ohio prior to July 1, 1999, the Board will send an explanatory memorandum. Please email your request to the Board at: med.renewal@med.ohio.gov. No fee is required.