FAQs

General

Q: As a physician, how do I change/update my mailing address?

A: Log into the website http://www.med.ohio.gov and update the necessary information. If you have a training certificate, you should email med.renewal@med.ohio.gov for assistance.

 

Q: As a physician, I reset my passcode but do not know my User ID?

A: Send an email to med.renewal@med.ohio.gov for assistance.  Please include your first and last name and your license number.

 

Q: How do I file a complaint?

A: You may file a complaint online at: https://elicense.ohio.gov/oh_filecomplaint. If you do not have computer access and wish to file a complaint, please call us at 614-466-3934 and ask to speak with Public Inquires.

 

Q: What can and can’t I do if I am not licensed by the State Medical Board of Ohio?

A: Scope of practice questions can be answered by referring to the Board’s website in the “Laws and Rules” section or by contacting your attorney.

 

Q: Where may I find more information about a specific physician, such as his or her education, training and/or practice information?

A: You can look up a physician by going to https://license.ohio.gov searching using the physician's first and last name only.

 

Q: How can I find out if a licensed health care provider has had a complaint filed against him or her?

A: Complaints remain confidential. You can look up a physician to see if formal action has been taken by the Board. Go to https://license.ohio.gov and do a search using the physician’s first and last name only. Scroll down to the “Formal Action Information” field to view any actions by the Board, if applicable.

 

New Licensees (MDs, DOs & DPMs)

Q: What is the status of my application?

A: Upon receipt of your application, a letter including an online username and password will be sent to you via email (if you provided one) or mailed to the address on file. If you have not received this letter and provided an email address to us, please check your spam folder. Once received, you can view a checklist of application items by following these steps:

  • Go to https://license.ohio.gov

  • Click on the "Application Checklist" link

  • Click on "Login" after checking your browser’s encryption

  • Enter the User ID and password and click "Login"

  • Click on "License status" link

  • Review your application checklist

An initial review of your application is processed within 7 to 10 business days of receiving your application. The licensure team works diligently to complete these reviews as soon as possible. Once this initial review is performed, the checklist is updated and a letter outlining any outstanding items will be emailed (if you provided one) or mailed to the address on file.

Also note, a few of the items on the checklist are for internal purposes only. The current list is an overview meant to provide an idea of how many (and what) items are remain before a final review toward issuance.

 

Q: What is the typical processing time of an application?

A: Typical processing time of an application is 60 days but it is not guaranteed. “Processing time” means from the time an application and fee are submitted to the time a license number is typically issued. Different factors go into the processing time such as when the background check results are received and whether or not there is missing information. If you have any questions regarding the status of your application, please email the Licensure Department for assistance at med.license@med.ohio.gov.

 

Q: A question in the Additional Information Questions section of the licensure application requires certified copies. How do I obtain certified copies?

A: You must contact the Clerk of Courts and/or the local police department where the incident(s) took place and specifically request certified copies of all records. If the Clerk of Courts and/or the police department do not have the records, you must request a letter on official letterhead certifying that the records are no longer available. Be sure the entity indicates a reason why no records are available.

 

Q: I have submitted the missing documentation to complete my application. Will I need to wait another month before I am Board approved?

A: Not necessarily. If you can prove your eligibility for the license at the time your application is submitted, you should be able to be conditionally approved at the next available meeting, even if your application is not complete.

 

Q: Can I be licensed if I have items of concern in my background?

A: You are required to submit to a FBI and BCI background check as part of the licensure application process. Final licensure eligibility based on your background is determined on a case-by-case basis during the application process; it cannot be determined prior to an application being submitted for licensure. It is your sole decision whether or not to enroll in school, pass the appropriate exam and apply for the license if there are items of concern in your background.

If you have any doubts as to whether or not to disclose an incident, it is always better to disclose it in your application. This policy applies to any section of the application. Examples include, but are not limited to, a job or name you held for a short period of time, a professional license related to the health care field or any incident(s) in your past. It is also very important to fully disclose any items pertaining to the “additional questions” section of the application and provide any requested supportive documentation.

 

Q: How do I verify my license? (MDs, DOs & DPMs)

A: The Board’s website will be the sole source of verifying the status of an individual license. The current status of your license (whether active, inactive, lapsed, etc.) will be available online at the Board’s website at: http://www.med.ohio.gov. The website will also show the date that your license expires. For employers and payor plans to verify the status of your license, they will continue to go online for verification. A list of the licenses that you hold will be displayed under your personal information. It will contain your license number, status, issue date and expiration date.

You may also use the website for address updates, letters of good standing requests, online renewals, etc. This service is available 24 hours a day, 7 days a week.

(Pursuant to ORC 4731.071, the State Medical Board of Ohio shall develop and publish on its internet website a directory containing the names of, and contact information for, all persons who hold current, valid certificates or licenses issued by the Board under this chapter or Chapter 4730., 4760., 4762., 4774., or 4778. of the Revised Code. Except as provided in section 4731.10 of the Revised Code, the directory shall be the sole source for verifying that a person holds a current, valid certificate or license issued by the Board.)

 

Renewals (MDs, DOs & DPMs)

Q: When I submitted my renewal online, why did I not receive a new wallet card?

A: The Board discontinued issuing wallet cards on September 29, 2015. You will no longer receive a wallet card at the time of initial licensure or renewal, pursuant to HB 64.

 

New Licensees (Allied Professionals)

Q: I received my wall certificate in the mail. What does “Limited Practitioner” mean?

A: In Ohio, any Allied Professional (non-physician) licensee is considered able to practice a limited branch of medicine.

 

Q: I am licensed in another state as a massage therapist. How do I become licensed in Ohio too?

A: You must pass the MBLEx administered through the Federation of State Massage Therapy Boards (FSMTB) as the Board does not accept any exam previously administered through the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) and fulfill one of the following requirements:

At the time a licensure application is received, you must have a current and active massage therapy license, certification or registration issued in another state for at least the last five (5) consecutive years or

You must graduate from a massage therapy program that meets the minimum program requirements as outlined by Rule 4731-1-16 of the Ohio Administrative Code: http://codes.ohio.gov/oac/4731-1-16. If the massage therapy program from which you graduated does not meet the minimum requirements, you are required to graduate from an Ohio approved massage therapy program.

Please be aware CEUs and/or work experience do not count toward the minimum requirements.

In addition, you cannot combine hours and/or the length of time spent in a program from two (2) or more unapproved Ohio massage therapy programs to obtain the minimum curriculum requirements. A list of approved programs can be found at: http://med.ohio.gov/Applicants/MassageTherapy(MT).aspx#427253-approved-massage-therapy-schools. It is up to the Ohio approved program to determine which credits, if any, will transfer from your original massage therapy program.

 

Q: I took the state board massage therapy exam but failed. How do I become licensed in Ohio?

A: On January 24, 2012, the State Medical Board of Ohio stopped administering the licensing exam. Interested applicants must have passed the Massage and Bodywork Licensing Examination (MBLEx) administered through FSMTB http://fsmtb.org/ as the Board does not accept any exam previously administered through the NCBTMB and you must meet all the requirements for licensure under Ohio law before submitting an application for licensure.

Please be aware that even if you passed one part of the state administered exam, you must pass all parts of the MBLEx in order to be eligible for a license. Questions regarding the MBLEx, including study guides, must be answered by the FSMTB. 

Once you have passed the MBLEx, the steps for licensure can be found here: http://med.ohio.gov/Applicants/MassageTherapy(MT).aspx#42728-application--required-documents. The application fee for licensure is $150.00.

 

Q: What is the status of my application?

A: Upon receipt of your application, an email confirmation will be sent to the email address that you used to register.  If you have not received this letter, please be sure to check your spam folder.

An initial review of your application is processed within 7 to 10 business days of receiving your application.  The licensure team works diligently to complete these reviews as soon as possible. Once this initial review is performed, a list of outstanding items will be emailed to you with directions on how to provide the requested information.

Also note, a few of the items on the checklist are for internal purposes only. The current list is an overview meant to provide an idea of how many (and what) items are remain before a final review toward issuance.

 

Q: What is the typical processing time of an application?

A: Typical processing time of an application is 60 days but it is not guaranteed. “Processing time” means from the time an application and fee are submitted to the time a license number is typically issued. Different factors go into the processing time such as when the background check results are received and whether or not there is missing information. If you have any questions regarding the status of your application, please email the Licensure Department for assistance at med.license@med.ohio.gov.

 

Q: A question in the Additional Information Questions section of the licensure application requires certified copies. How do I obtain certified copies?

A: You must contact the Clerk of Courts and/or the local police department where the incident(s) took place and specifically request certified copies of all records. If the Clerk of Courts and/or the police department do not have the records, you must request a letter on official letterhead certifying that the records are no longer available. Be sure the entity indicates a reason why no records are available.

 

Q: I have submitted the missing documentation to complete my application. Will I need to wait another month before I am Board approved?

A: Not necessarily. If you can prove your eligibility for the license at the time your application is submitted, you should be able to be conditionally approved at the next available meeting, even if your application is not complete.

 

Q: Can I be licensed if I have items of concern in my background?

A: You are required to submit to a FBI and BCI background check as part of the licensure application process. Final licensure eligibility based on your background is determined on a case-by-case basis during the application process; it cannot be determined prior to an application being submitted for licensure. It is your sole decision whether or not to enroll in school, pass the appropriate exam and apply for the license if there are items of concern in your background.

If you have any doubts as to whether or not to disclose an incident, it is always better to disclose it in your application. This policy applies to any section of the application. Examples include, but are not limited to, a job or name you held for a short period of time, a professional license related to the health care field or any incident(s) in your past. It is also very important to fully disclose any items pertaining to the “additional questions” section of the application and provide any requested supportive documentation.

 

Renewals (Allied Professionals)

Q: When I submitted my renewal online, why did I not receive a new wallet card?

A: The Board discontinued issuing wallet cards on September 29, 2015. You will no longer receive a wallet card at the time of initial licensure or renewal, pursuant to HB 64.

 

Q:  How do I verify my license? (Allied Professionals)

A: The Board’s website will be the sole source of verifying the status of an individual license. The current status of your license (whether active, inactive, lapsed, etc.) will be available online at https://elicense.ohio.gov/oh_verifylicense. The website will also show the date that your license expires. For employers and payor plans to verify the status of your license, they will continue to go online for verification. A list of the licenses that you hold will be displayed under your personal information. It will contain your license number, status, issue date and expiration date.

You may also use the website for address updates, letters of good standing requests, online renewals, etc. This service is available 24 hours a day, 7 days a week.

(Pursuant to ORC 4731.071, the State Medical Board of Ohio shall develop and publish on its internet website a directory containing the names of, and contact information for, all persons who hold current, valid certificates or licenses issued by the Board under this chapter or Chapter 4730., 4760., 4762., 4774., or 4778. of the Revised Code. Except as provided in section 4731.10 of the Revised Code, the directory shall be the sole source for verifying that a person holds a current, valid certificate or license issued by the Board.)

 

Training Certificates

Q: What is the status of my Training Certificate Application?

A: You must check the status of your training application with your Ohio residency program or online at https://license.ohio.gov. You will need your user id and password that are located on your acknowledgement letter, which was mailed to your Ohio residency program.

 

Q: How do I submit a change of address?

A: You must change your home address online at https://license.ohio.gov. You will need your user ID and password, which is located on your acknowledgement letter, which was mailed to your Ohio residency program.

 

Q: How do I change my name on my Training Certificate?

A: You must submit a copy of the legal name change document (marriage license, divorce decree, etc.) authorizing the name change. Please submit a note indicating exactly how the name should appear on the training license.

 

Q: Will I receive a copy of my Training Acknowledgement letter or training license letter?

A: No. All correspondence is mailed to the Ohio residency program.

 

Verification – Letter of Good Standing

Q: How do I request a verification/letter of good standing?

A: Please go to: Online Verification of License

  • Select a Board: Click “Medical Board”

  • Select an application: Click on “VER. Verification of License”

  • Click on “Start Application” button

  • Follow the directions on each page of the application. You will not be required to submit forms when using the online verification process. ALL states/jurisdictions accept the State Medical Board of Ohio's verification/letter of good standing.

You may use the menu on the left side of the screen to go back in the process, if necessary. At the end of the process, you will enter your credit card information to make the payment.  MasterCard, Visa and Discover are accepted. The processing fee is $50.00. Once the Board receives a verification request, the Board will process the request in 21 business days. DUE TO HIGH VOLUME, VERIFICATION/LETTER OF GOOD STANDING REQUESTS CANNOT BE EXPEDITED.

 

Q: How long does it take to process a verification/letter of good standing request?

A: Verification/letter of good standing requests are processed in order of date received. Due to the high volume of requests, processing may take up to 21 business days.

 

Q: How do I know that my verification/letter of good standing request has been processed?

A: Please note that verifications of licensure are normally required to be mailed directly from one licensing agency to another. We ask that you contact the state(s) where you are applying for licensure approximately 30 days after you receive the confirmation email of your payment, before contacting our office.

 

Q: Can my verification/letter of good standing be expedited?

A: No. All verification/letter of good standing are processed in the order that they are received.

 

Q: Can I call the Board to ensure that my online request was received?

A: No. The requestor will receive an email confirmation of the order which is proof of the Board receiving the request.

 

Q: What if I have a verification/letter of good standing form that needs to be completed?

A: Ohio does not complete other verification forms. All pertinent public information is contained in our verification letter and is accepted by ALL licensing boards, Canadian provinces and medical councils.

 

Q: Does Ohio utilize VeriDoc?

A: No, Ohio has its own online verification system. It is an online request site only. Verification/letter of good standing are sent via regular mail.

 

Q: I trained in Ohio prior to July 1, 1999. What do I do?

A: If the state you are applying to requires documentation of your training in Ohio prior to July 1, 1999, the Board will send an explanatory memorandum. Please email your request to the Board at med.renewal@med.ohio.gov. No fee is required.