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Sometimes, health care services can fall below a patient’s expectations. As a health care consumer, you should know what you can do to ensure that you receive quality health care. This means knowing what to do when the care you receive is not of the quality you deserve. Did you know that the State Medical Board of Ohio
This Consumer’s Guide to the State Medical Board of Ohio is designed to answer questions you might have as a patient, as well as tell you what the Medical Board can do for you. This booklet provides you with a step-by-step guide through the complaint process. It is hoped that this information will encourage you to contact the Medical Board when you have legitimate concerns about your physician or other health care providers. Consumer complaints are an important and direct source of information about the competency of health care professionals and the quality of care they provide. Complaints also show Medical Board officials that consumers are watching the actions the Board takes on behalf of the public. What is the State Medical Board? What does it do? Who are the members of the Medical Board? What kinds of complaints does the Medical Board handle? What kinds of complaints are not handled by the Medical Board? Do I need an attorney to handle my complaint? What is the complaint process? What is the disciplinary process? How do I find out about the progress of my complaint? What type of disciplinary action may be taken by the Board? Can a licensee appeal the Medical Board's decision? How can I find out if a doctor has been disciplined? Can I get money award or other relief if the Medical Board disciplines a licensee? Can the physician sue me for making a complaint to the OSMB? Help yourself be a smart healthcare consumer What other agencies help healthcare consumers?
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