File a Complaint


call the State Medical Board of Ohio's Confidential Complaint Hotline

1-833-333-SMBO (7626)

Information About Filing a Complaint with the Medical Board

Who can I file a complaint against?

The State Medical Board of Ohio is responsible for licensing and regulating

the following health care professionals.


Physicians (MD, DO, DPM) 

Anesthesiologist Assistants

Physician Assistants

Genetic Counselors

Massage Therapists


Radiologist Assistants


Respiratory Care Professionals



What steps should I take before filing a complaint?

The following are options available in attempting to resolve problems with

one of the Medical Board licensees listed above:


OPTION 1 Discuss your complaint with the licensee or his or her supervisor.

In most cases, they are sensitive to complaints about their services. You may

feel reluctant to use this approach, but many complaints are resolved in this

manner and it might be your most convenient way to proceed.


OPTION 2 A consumer may have the option of retaining an attorney for the purposes of bringing a personal injury lawsuit or other legal action. 


OPTION 3 File a complaint with the State Medical Board of Ohio.

(click button at top or bottom of the page)


What does the Medical Board investigate?

The board investigates the following:

-Improper prescribing, dispensing or administering of drugs

-Minimal standards of care

-Fraud, misrepresentation or deception

-Lewd and immoral conduct

-Unlicensed practice

-Criminal convictions

-Impairment of ability of practice

-Continuing education violations

-Duty to report

-Miscellaneous violations


The Medical Board has no jurisdiction over the following:

-Billing or fee disputes

-Insurance coverage

-Personality conflicts

-Bedside manner or rudeness of practitioners

-HIPAA violations-- this falls under the jurisdiction of the Federal Government. Disclosure of confidentiality is a violation.

-Scheduling issues

-Employee/employer disputes

-Issues with hospitals, urgent care centers, or clinics

-Nursing homes


Filing A Complaint

Should you choose to file a complaint, know that the Medical Board is required by State law to maintain the confidentiality of all information related to Board investigations. In addition, the board will not identify you as the complainant without first obtaining your permission to release your name.

Investigations can take as little as a few days up to a year or more with most lasting several months. It depends on the complexity of your complaint and the current caseload. 

There is no statute of limitations on filing a complaint.

If the board finds that there has been a violation of the Medical Practices Act, it may choose one of the following disciplinary actions:

-Reprimand the licensee

-Put the licensee on probation 

-Limit/restrict the practitioner’s license

-Suspend the license

-Permanently revoke the license

  Please Note

  The Medical Board is an administrative agency and is only authorized to take action against a license         to practice. It is not authorized to participate in malpractice lawsuit.


  The State Medical Board of Ohio does NOT license or 

  regulate these health care professionals or facilities. 


  To file a complaint please contact the appropriate agency:


  RNs, LPNs, Certified Nurse Practitioners,

  Certified Nurse Midwives, Certified Nurse


  The Ohio Board of Nursing



  The Ohio State Chiropractic Board



  The Ohio State Dental Board



  The Ohio Board of Psychology


  Counselors, Social Workers, Marriage & Family


  Ohio Counselor, Social Worker & Marriage

  and Family Therapist Board


  Pharmacists, Pharmacy Interns,

  Pharmacy Technicians

  State of Ohio Pharmacy Board


  Community Mental Health Agencies

  Ohio Mental Health & Addiction Services


  Hospitals, Urgent Cares, Clinics

  Joint Commission


  Nursing Homes, Assisted Living Facilities

  Ohio Department of Health


We appreciate that you are bringing your concerns to the board.

The participation of citizens is critical to ensuring the quality of medical care in Ohio.



or call the State Medical Board of Ohio's Confidential Complaint Hotline

1-833-333-SMBO (7626)